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Article number: 2050Updated on: 14-04-2021

Covid-19 Vaccination Support

Welcome to the Covid-19 Vaccination Support page brought to you by Midlands and Lancashire CSU IT Training Team.

MLCSU SERVICE DESK

For help and support with CSU-supplied IT hardware (PC, Printers, Scanners, etc) and technical issues please contact the IT Service Desk:

8am-7pm Mon-Fri
7am-7pm Sat & Sun
Bank hols: Closed

IT Service Desk: mlcsu.servicedesk@nhs.net     0300 555 0212     https://itservices.midlandsandlancashirecsu.nhs.uk/customer-portal/

ADDITIONAL SUPPORT

NATIONAL SERVICE DESK

There is a fully operational Vaccination Service Desk which is open 06:00 – 22:00 every day inc. bank holidays.
Types of issue you can log with the service desk:
• National IT Services:
o National Booking System
o NIMS
o NIVS
o Pinnacle/Sonar
o Foundry
o Call & Recall
o Data
• Vaccine Supply & Storage
Vaccination Service Desk: 0300 200 1000 or email:vaccineservicedesk@england.nhs.uk

System Specific Information

If you need support using a specific system please click on the appropriate link below to access specific national or company-provided support links and documents

 

ADDITIONAL TRAINING

Please visit the MLCSU Academy for all other training resources and courses

MLCSU Academy Logo

MLCSU Academy:  https://academy.midlandsandlancashirecsu.nhs.uk/       mlcsu.academy@nhs.net