Article number: 2050Updated on: 23-02-2022
Covid-19 Vaccination Support
Welcome to the Covid-19 Vaccination Support page brought to you by Midlands and Lancashire CSU IT Training Team.
MLCSU SERVICE DESK
For help and support with CSU-supplied IT hardware (PC, Printers, Scanners, etc) and technical issues please contact the IT Service Desk:
8am-7pm Mon-Fri
7am-7pm Sat & Sun
Bank hols: Closed
IT Service Desk: 0300 555 0212
https://itservices.midlandsandlancashirecsu.nhs.uk/customer-portal/
ADDITIONAL SUPPORT
NATIONAL SERVICE DESK
There is a fully operational Vaccination Service Desk which is open 06:00 – 22:00 every day inc. bank holidays.
Types of issue you can log with the service desk:
• National IT Services:
• National IT Services:
o National Booking System
o NIMS
o NIVS
o Pinnacle/Sonar
o Foundry
o Call & Recall
o Data
o NIMS
o NIVS
o Pinnacle/Sonar
o Foundry
o Call & Recall
o Data
• Vaccine Supply & Storage
Vaccination Service Desk: 0300 200 1000 or email:vaccineservicedesk@england.nhs.uk
Vaccination Service Desk: 0300 200 1000 or email:vaccineservicedesk@england.nhs.uk
System Specific Information
If you need support using a specific system please click on the appropriate link below to access specific national or company-provided support links and documents
ADDITIONAL TRAINING
Please visit the MLCSU Academy for all other training resources and courses
MLCSU Academy: https://academy.midlandsandlancashirecsu.nhs.uk/ mlcsu.academy@nhs.net