In this section
If you have not logged a job with the servicedesk previously, you will need a Sostenuto account creating to proceed with your order. Please contact MLCSU.firstname.lastname@example.org or 0300 555 0212
If you are you a new member of staff you also need to complete the All In One smart form to request your accounts
Please enter your email address
If you work at a GP Practice/Surgery/Medical Centre please select the appropriate CCG GP option, not just the CCG.
For Staffordshire CCG GP/Practice IT Orders requests please submit a GP IT Equipment Request via the task options on SMT – https://smt.sshis.nhs.uk/#/login.
For Staffordshire CCG Corporate IT Order requests please email Angela.Hancock@staffsstokeccgs.nhs.uk
If you work at a GP Practice/Surgery/Medical Centre please select the appropriate "CCG - GP" option, not just the CCG.
Please note this CCG will not fund the purchase of Colour Printers
Orders for iPad's and printers are processed differently
Please enter the name of the facility you work at
Please enter your surgery NACS code
Please detail any network points or hardware or software required – for example licenses for new PCs/laptops
Enter the printer model so we know which printer tray to order.
Please use this field when the hardware you wish to order isn't listed in the catalogue, e.g. Check-in Screens.
You must have an email approving this request from the above 3 CCG leads (Sarah Murray, Dean Grice or Amanda Best) before we can proceed with this request. If you don't have that we cannot process your request. If you do please attach it below.
You can upload messages in .msg format or create a screen dump into word/pdf format for this purpose.
CAVEAT IF ORDERING LAPTOP. Network folders are held on each of the historic CCG servers. BCWB CCG is moving to Office365 SharePoint, therefore reliance on existing folders on the network is diminishing. If you are place based, it is recommended you select one of the place names below (so the correct historic network folders access can be provided). If you are system based, please select N/A
For orders of more than one item please use add another and you can select another item to order.
The address you add on this form will be shared with a third party for delivery purposes. If you are NOT happy sharing your home address for this purpose we are unable to deliver to it and instead you should enter your organisations nearest IT support site address.