Customer portal

Online request forms

• IT ordering form
• Mobile device form
• All in one forms
• Smartcard / RA form
• Project request form
• Staff leavers form
• Installation, move & change form (IMAC)

Service desk

• Current service status
• Raise a non-urgent ticket online
• How to reset/unlock your NHS Mail account
• Urgent/critical requests: phone 0300 555 0212

MLCSU employees

• New starter form
• Staff leavers form

FAQs

• What is an urgent/critical request?
• How do I get an account to create self service tickets
• IT training (MLCSU Academy)