C&MICB Ordering Guidance

ICB

Stock is ONLY available for new starters and a call should be logged with the CSU for a technician to build and deploy as per the ICB New Starters Policy – this should be requested at the same time as the new account for the user by the Line Manager via the Self Service Portal - https://sunrise-saas.com/mlcsu/web/SContacts/

Standard approved kit will then be allocated, and the new starter will be contacted to arrange collection.

For any Non Standard kit required approval MUST be obtained from the ICB Digital Team - cmicb-digital@cheshireandmerseyside.nhs.uk

Please do NOT complete any CSU ordering form for these requests.

Primary Care

Please note any request for IT Equipment should follow the following :-

ARRS Equipment needs to be approved by the ICB Place Primary Care Lead who will then send confirmation over to the CSU for issuing.

BAU – this is for replacement of faulty existing IT hardware and an Incident needs to be logged for a technician to check, they will fix or replace any item after reviewing.

ADDITIONAL – Any requests for additional IT equipment should go via the ICB Place Primary Care Leads for approval and not to the CSU ordering team.